Privacy

What we collect

• Account details you give us: name, company, email, phone, country, website and business type.
• What you do on the site: pages viewed, items added to a cart, and order requests submitted.
• Anything you send us through the feedback widget or by email.

Why we collect it

To decide whether to approve your account, to route you to the right sales representative, and to process the order requests you send.

A representative may call you shortly after you sign up. That is the point of asking for a phone number.

We also use it to tell you about inventory relevant to what you buy. You can ask us to stop at any time.

Who sees it

Rivero staff, and the service providers who run our email, messaging and hosting on our behalf.

We do not sell your information. We share it outside Rivero only where a shipment or the law requires it — freight forwarders and customs authorities being the usual cases.

How long we keep it

For as long as your account is open, and afterwards for as long as our tax and customs records require.

Your choices

Write to hello@riverocommerce.com to see what we hold about you, correct it, or ask us to delete it. We will do so unless a record has to be kept for shipments already made.